Introduction 

Jaisfa Idiomas S.L. is committed to protecting your personal data and respecting your privacy. This Privacy Policy and Personal Data Protection (hereinafter, Privacy Policy), together with the Terms and Conditions of Use (CU), applies to the Jaisfa Idiomas mobile application (the Service) and provides information on the technical and legal aspects of the processing of personal data that we collect from users and the personal data that users like you provide to us. 

Jaisfa Idiomas S.L., with CIF B88279997, is a company dedicated to providing services and products related to language teaching, located at Calle Virgen de la Paz, 5, 1ºD, 28027 Madrid, Spain. 

You can learn more about us on our website: jaisfa.es. 

In this Privacy Policy, the term “personal data” means any numerical, alphabetical, graphical, photographic, acoustic, or other information concerning identified or identifiable natural persons. “Data processing” refers to any operation or technical procedure, whether automated or not, that involves the collection, recording, storage, processing, modification, consultation, use, blocking, modification, or cancellation, as well as the transfer of data resulting from communications, consultations, interconnections, and transfers. The “Data Controller” is the natural or legal person, in this case, Jaisfa Idiomas S.L., who is responsible for your data processing. We carefully respect your right to privacy and data protection when providing the Service, described in the CU, offered in the mobile application, as well as your interaction with the Service, especially concerning the personal data you provide to us or that we may collect automatically from you. This Privacy Policy explains how we use your personal data and the rights you have as the owner of this data. This Policy does not apply to links to third-party websites and/or other services, such as third-party apps, that you may find when using our app and website. These sites will have their own Privacy Policies that you must accept. In this regard, Jaisfa Idiomas S.L. shall not be legally responsible for any content, personal data processing, transactions, contracts, etc., that you sign or accept with these third-party sites. 

Personal Data You Provide for the Service 

We may collect the following types of personal data from our “Registered Users”:

  • – Password.
  • – First and Last Name.
  • – Email address.
  • – Phone number.
  • – Country and postal address.
  • – Date of birth.
  • – Gender.
  • – Profession.
  • – Education.
  • – Information related to the session of the Service provided: duration and frequency, for example.

The Organic Law 15/1999, of December 13, on the Protection of Personal Data, and Royal Decree-Law 5/2018, of July 27, on urgent measures for the adaptation of Spanish law to European Union regulations on data protection, are the base legislation we follow to carry out an appropriate privacy and data protection policy. 

We are responsible for the Processing of the information you provide and collect from you, and we must comply with the legislation mentioned above. 

Data Collected Automatically 

The Service may include the automatic collection and processing of personal information. This may not always be personal data, but sometimes it can be personal data, such as:

  • – We use “cookies.” Cookies are small pieces of information sent by a website and stored in the user’s browser so that the website can check the user’s previous activity, recognize the browser to know your preferences, and be able to direct content to you according to those preferences.
  • – Google Analytics is also a component of the Service. By using cookies, Google Analytics collects and stores data such as the duration of the visit, the pages visited and viewed, the time spent on each page of the website, the Internet IP address, the type of operating system used by the device accessing the Service. If you use the Google browser, you can use a Google Analytics opt-out add-on, whose instructions can be found at this address: https://tools.google.com/dlpage/gaoptout?hl=en
  • – Additionally, we collect details of transactions carried out through the Service, details of your visits, including, among other data, traffic data, location, weblogs, etc.

Purpose of Processing Your Personal Data 

We use your personal data for the following purposes:

  • – To establish and maintain your registration within the Service.
  • – To communicate with you.
  • – To prevent and investigate fraud and other abuses.
  • – To protect our rights and our property rights.
  • – To operate and improve our products and services.
  • – To manage the Service.
  • – To develop, improve, and protect the Service.
  • – For market research.
  • – To analyse and audit the Service.
  • – To ensure the functional technical operation and security of the Service.

The data collected automatically, as stated above, is processed for the following purposes:

  • – Development of new products and services and improvement of existing products and services.
  • – Digital Marketing (online, mobile, social media);
  • – Sales effectiveness and organization.

How We Process Data 

We do not sell, lease, transfer, or disclose personal data related to our Service to third parties, except in the following situations: 

The personal data you provide to the Service:

– We may transfer your personal data related to the Service to the following categories of third-party agents:

  •   – To public authorities, in the event of a legal requirement, whether to protect your rights or the rights of third parties.
  •   – To our subsidiaries and affiliates, or potential new owners of our company, co-owners, or operators of the Service and their consultants in connection with a possible corporate merger or acquisition, restructuring, or the substantial sale of our shares and for the purpose of business reorganization, always respecting the terms of this Privacy Policy.

Automatically collected data:

– The data automatically collected by the provision of the Service may be transferred to the following categories of third-party agents:

  •   – Service providers, such as data analysis companies.
  •   – Public authorities, both by legal obligation and by judicial requirement.
  •   – To our subsidiaries and affiliates, or potential new owners of our company, co-owners, or operators of the Service and their consultants in connection with a possible corporate merger or acquisition, restructuring, or the substantial sale of our shares and for the purpose of business reorganization, always respecting the terms of this Privacy Policy.

Your Rights 

You have the following rights recognized by the legislation regulating the processing of personal data:

  • – The right to know and access the data we have about you: to exercise this right over the personal data we process, please contact us via this email: [email protected], properly identifying yourself (ID, address, name, surname, at a minimum). We will respond as promptly as possible to your request. We reserve the right to charge you a fee for this request if less than 12 months have passed since your last request in this regard.
  • – The right to the quality of personal data, that is, the right to demand that the data that has been collected or requested be adequate, relevant, and not excessive in relation to the scope and purposes determined, explicit, and legitimate for which they were obtained or intended to be obtained.
  • – The right to information when collecting data, that is, to be informed about the fate of your own data.
  • – The right to consent.
  • – The right to data security. The data controller is obliged to adopt the necessary technical and organizational measures to ensure the security of this information and prevent its alteration, loss, unauthorized processing, or access, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed.
  • – The right to demand confidentiality.
  • – The right to cancellation, opposition, and rectification. The right to modify and cancel personal information that is incomplete, incorrect, outdated, and/or unnecessary. The best way to correct, update, and cancel incorrect or unnecessary data is to access the Service through your username and password and request or modify this data in the options found in your “Account.” If you have questions about this section, you can contact us at this address: [email protected].
  • – The right to withdraw consent to receive electronic communications from us, such as marketing electronic communications (emails, SMS messages, etc.). We give you the option to stop receiving such communications in the future. If you have questions about this section of direct marketing electronic communications, do not hesitate to contact us at the email address: [email protected].

Data Security 

Data security is very important. We restrict the use of your personal data to our employees, contractors, or agents who need such data to operate, develop, or improve the Service. We make great efforts to implement security measures and documents to protect your information, both physically and technologically. The servers we use are protected by a firewall, and we ensure that the companies we contract to host and maintain such data on the servers also comply with the required security measures. 

Unfortunately, the transmission of information over the Internet is not completely secure. Once we receive your information, we apply relevant security measures to prevent unauthorized access and avoid any fraudulent activity or malicious software penetration. 

We cannot be held responsible for delays, delivery failures, or any other loss or damage resulting from failures (i) in data transmission caused by telecommunications networks and the Internet or (ii) delays and failures in the part related to any other provider that is part of the Service. Although we do everything possible to protect your personal data, we cannot guarantee the security of data transmitted through the Service due to the inherent risks of electronic communications. 

We provide you with a password that allows you to access the Service, which you can change once you are within the Service. You are responsible for safeguarding the confidentiality of the password used to access the Service.

Privacy and Personal Data of Minors 

You must be 18 years of age or older to register for our Service.

Changes to this Privacy Policy 

We may periodically make changes to this Privacy Policy. You can see the latest update of this Privacy Policy at the bottom of the statement (“Updated on…”). If we change the way we handle data, such as purposes, security, etc., we will notify such changes visibly within the Service and communicate the changes to our Registered Users by email. If you do not agree with such changes, please let us know so that we can review the processing of your personal data and unsubscribe you from the Service. If you continue using the Service, it means that you accept the changes made to the Privacy Policy.

Questions and Clarifications 

If you have any questions or clarifications regarding this Privacy Policy, the protection of personal data in relation to the Service, or the processing we do of it, please contact us via email: [email protected] or by postal mail at Calle Virgen de la Paz, 5, 1ºD, 28027 Madrid, Spain. We will try to respond appropriately and in a timely manner to your questions and clarifications.

Version update in septembre 2024.